I went to the hall and found one of the cleaning ladys. The front desk CONFIRMED that things were just as I said. Even the Riverboats are close by. I went down to the front desk again and he called maintenance. Best Pet Friendly Hotels in Marion on Tripadvisor: Find 692 traveller reviews, 183 candid photos, and prices for 5 pet friendly hotels in Marion, Arkansas. I was not traveling for church but I know it well my church once hosted a national convention in the city. Own or manage this property? Toll Free:+1-888-236-2427. The hotel room was nice, however I had a couple of issues. Charles Vergos' Rendezvous, Memphis: See 5,198 unbiased reviews of Charles Vergos' Rendezvous, rated 4 of 5 on Tripadvisor and ranked #43 of 1,272 restaurants in Memphis. Enjoy outstanding service in the warm, welcoming atmosphere of Sheraton Memphis Downtown Hotel. From the moment I arrived, the valet met me. What are some restaurants close to Sheraton Memphis Downtown Hotel? We truly appreciate your business and look forward to another opportunity to serve you.Sincerely,John W. Not in the best part of town, homeless right outside. Great time at the Memphis Sheraton Downtown We stayed at the Sheraton Memphis Downtown for 4 days as part of a soccer tournament and had a great experience. The rooms are dark, dreary and in need of a MAJOR overhaul! We pride ourselves on providing a memorable experience for all of our guest and I am sorry that we failed you. I gave local and corporate an opportunity to correct their failures of a Gold Elite member. Shout out to the valet- fast, efficient and very polite.Very surprised at the lack of people in this area though. It would be wonderful to see you again, so please come back soon for another five-star experience. To get to Beale Street you can take a trolley $2 round trip. Get the K Pie for dessert.it's the best. My favorite items to pair are the braised ribs, quail, and sea bass. Review tags are currently only available for English language reviews. Oh and the AC in room sucked too. *I didnt take pictures, but if I had, I would post them. They obviously just do not care about the guest. But the absolute worst is when we got our bill we were charged an extra $56 for parking (for a 2 night stay). The next time you're in town, please come see us again at Sheraton Memphis Downtown. Yes its hotel breakfast, but it wasnt bad at all. This is the version of our website addressed to speakers of English in the United States. Im seeing this in more hotels, but thats the only thing I could say that could use a uplift. Yes, pets are typically allowed, but it's always best to call ahead to confirm. I opened up the back to flush but it wouldnt go down. 3.8 km from kheper Egypt. We appreciate you choosing our hotel and look forward to another opportunity to better your experience should your travels bring you back to Memphis!Sincerely,John Wright. What food & drink options are available at Sheraton Memphis Downtown Hotel? I almost hate to leave a mediocre review, because it seems like they have employed people at the exact opposite ends of the spectrum. Rooms need to have microwaves. Seeking refuge during an ice storm and this was a 2 star stay for $200 plus/night. Crowne Plaza Memphis Downtown, an IHG Hotel: True Southern Hospitality - See 1,817 traveler reviews, 435 candid photos, and great deals for Crowne Plaza Memphis Downtown, an IHG Hotel at Tripadvisor. Hotels near Sheraton Memphis Downtown Hotel, Hotels near Precious Cargo Exchange Gourmet Cafe, Hotels near Tennessee Technology Center Memphis, Hotels near University of Tennessee Health Science Center, Hotels near Southwest Tennessee Community College, Hotels near Baptist College of Health Sciences, Hotels near William Moore College of Technology Memphis, TN, Hotels near Southern College of Optometry. Dear T2935UMkatiep,Thank you for taking the time to share your feedback. But, I wont waste my money on that again. Is parking available at Sheraton Memphis Downtown Hotel? The beds were not that great. We paid for a premium corner 'Club Room' with 'Club lounge access' privileges', but were told at check-in the Club was closed. Dear Southernchick,Thank you for sharing your feedback. The burgers were so overcooked, you could use them as hockey pucks plus there was not lettuce because you were out of stock. So it turns out the free parking is not free apparently - deceiving info from valet people. We pride ourselves on providing all of our guests with a memorable experience and I am sorry to hear that we did not exceed your expectations. We truly appreciate your business and look forward to another opportunity to better your experience should your travels bring you back your way.Respectfully,John W. I had a great time in Memphis. 2.4 km from . Im seeing this in more hotels, but thats the only thing I could say that could use a uplift. I contacted the front desk and sent a message through the app. Also, the pool was icy cold and couldn't be used. We stay at the Marriott often due to its proximity to the Orpheum and the Sheraton no way compares to it. Reserve. Rest assured, I have shared your feedback with our leadership team to ensure your concerns are addressed. Thanks for the hospitality. The Associate Director of Sales will help hire, train, and supervise all sales staff in Posted 17 days ago Executive Chef Sheraton Memphis Davidson Hospitality Group 3.5 Memphis, TN 38103 WHAT YOU WILL BE DOING EVERY DAY. View the floor plans here. Are there opportunities to exercise at Sheraton Memphis Downtown Hotel? They had two employees. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Every staff we encountered was professional, helpful, and friendly from the time we got there until we left. The quesadillas fell apart because there was not enough melted cheese to hold it together. My favorite restaurant in Memphis, TN!!!! Our modern hotel is across from the Renasant Convention Center and a mile from the Beale Street Entertainment District and St. Jude Children's Research Hospital. Yes, guests have access to an indoor pool and a fitness center during their stay. The front desk staff are rude and unaccommodating. See you soon. Tripadvisor performs checks on reviews. It would be our pleasure to host you again at Sheraton Memphis Downtown. Our 'corner' room had a view of the hotel wall 8' away and the other window looked at the convention center wall across the street. While it was our pleasure to offer you a convenient option for breakfast, our culinary team will review your feedback as they take steps to improve. We truly appreciate your business and look forward to another opportunity to WOW you should your travels bring you back our way.Sincerely,John W, This is the version of our website addressed to speakers of English in the United States. Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel, Hotel Napoleon, Ascend Hotel Collection Member, La Quinta Inn & Suites by Wyndham Memphis Downtown, La Quinta Inn & Suites by Wyndham Memphis Wolfchase, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel. Sie was nice. In the elevators, I noticed in the corners a build up of dust and dirt. I ALMOST DIED!! It is unfortunate that your time with us was not what you expected. Look elsewhere.. Crowne Plaza right next door. The staff were very attentive to my needs and checked to make sure my stay was satisfactory. Given another chance, we'd like to welcome you back for the five-star experience we know we are capable of. Please know that I have shared your concerns with our F&B leadership team to ensure your concerns are addressed. I don't think they planned on the right number of staff for that group of people. SHERATON MEMPHIS DOWNTOWN HOTEL. The young lady at the front desk was the opposite. This is downtown so a lot of roamers through the area. The ONLY reason to stay here is if you want the convenience of being connected to the Convention Center. It's all part of a $17B wave of development sweeping the city, including the recent $200M modernization of . middletown press obituaries 2021 restaurants near orlando sanford airport. Doesnt properly eat a mask. This was the WORST experience. The Ice machine did not work on our floor, or the one below or on floor 7 or floor 11. But I am absolutely not willing to remain silent. Bed was great, 4 pillows, but too soft and flatten easily. Our team appreciates knowing how we can improve the guest experience. While we can assure you that our property is perfectly safe, we are sorry to hear of any concerns that you may have faced this time around. Charles Vergos' Rendezvous, Memphis: See 5,198 unbiased reviews of Charles Vergos' Rendezvous, rated 4 of 5 on Tripadvisor and ranked #43 of 1,271 restaurants in Memphis. 250 North Main Street, Memphis, Tennessee, USA, 38103. Tripadvisor performs checks on reviews. Great bar, staff is awesome. We'll be sure to share your kind words with Britni, as she'll be thrilled to learn her hospitality stood out to you. Thank you for spotlighting our comfortable accommodations and delicious food offerings. Do not stay here. I decided to send another message through the app. Rooms were clean and the temp control worked great. We truly appreciate your business and look forward to another opportunity to better your experience should your travels bring you back our way. Comfortable bedding. The staff seemed well in tune with arrangements with the hospital so there were absolutely zero issues in dealing with our accommodations. Our room view was of the parking lot, not a river. 250 North Main Street, Memphis, Tennessee, USA, 38103. Thank you so much for taking the time to share your thoughts with us. We truly appreciate your business and look forward to another opportunity to better your experience should your travels bring you back our way. Trip was ok overall, just wish they would dona better job keeping the room hygenic. At 7am there was banging on the wall and the room next door was getting construction done. Convenient location to the convention center and a trolley ride to Beale Street but the facility itself is getting somewhat dated, with fading colors and scuff marks abound. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. A further walk will get you to the historic Peabody Hotel, the legendary Beale Street and the Rock 'N' Soul Museum. Eventually they came in the food was good. The room view of the bridge was awesome as well. Room is nasty dirty. Sheraton was an excellent choice. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. The carpet on many floors is all bunched up and a tripping hazard. However, we apologize for any concerns about the appearance of the property. Review tags are currently only available for English language reviews. Parking is valet or across the street. I was in room 1527; don't stay there, it likely has the worst view of any room in the hotel. I killed 4 fleas( EXACTLY 4, because each one I saw made me say WHAT THE HELL!) Dear 13Heart,Thank you for taking the time to share your concerns regarding you recent visit with us. Not for from the bass pro pyramid. However the restaurant was not very crowded but the service was incredibly slow. There was body hair from the previous guests still everywhere. The young lady at the front desk was the opposite. The have lights on at night and its beautiful. !The halls of the hotel REEKS of marijuana. Thank you for choosing our hotel for your recent visit to Memphis. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again! Courteous and friendly staff. When visiting Memphis, Four Points by Sheraton Memphis Southwind is a great choice to consider. Taxes and fees that are shown are estimates only. My wife took a fall in the valet area, and no one from management inquired about her condition or offered help. Safe travels, and we would be honored to host you in the future. more. We appreciate you highlighting our desirable location in downtown Memphis, near Graceland and within walking distance of Beale Street. What are some of the property amenities at Sheraton Memphis Downtown Hotel? Hotel is in severe need of upgrades. We had the best waitress at the hotel restaurant. Im leaving out so much but Marriott knows and I have the cc charges, pics, tweets & screenshots to prove it. We had friends with us and we were very embarrassed by the condition of the hotel. However, we apologize for any disappointment with the dining service and in-room safe. Please accept our apologies for any confusion during check-in as well as for any issues with the parking and other amenities. Mediocre overpriced hotel; here 1 night before Mississippi River cruise. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Enjoy outstanding service in the warm, welcoming atmosphere of Sheraton Memphis Downtown Hotel. Even when I called customer service (800#) the supervisor complained that THEIR OWN COLLEAGUE hung up the phone on them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They are not lying!! Sad thing is I paid 200 per night plus taxes for this room and have stayed at much better for cheaper. The breakfast buffet was not neat, it looked messy. Connection to Memphis Cook Convention Center provides meeting planners access to large-scale event space. See 1,797 traveller reviews, 739 candid photos, and great deals for Sheraton Memphis Downtown Hotel, ranked #41 of 154 hotels in Memphis and rated 3.5 of 5 at Tripadvisor. By March 5, 2023 universal studios disability pass requirements March 5, 2023 universal studios disability pass requirements Flight Restaurant & Wine Bar - Memphis. Your comments about noise are completely understood, and we are definitely aware that this is an opportunity for us to improve, so rest assured we will discuss your report with our team. After the 5th try I finally found a working one. We had to move rms bc the 1st one wasnt cleaned properly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ill say this. The carpeting in the room was gross and I couldnt bring myself to walk on it barefoot.The bathroom was legitimately disgusting. I requested and was granted an extended check out for 12:30 p.m. At 11:52 Housekeeping knocked on my door. NO free breakfast here. Especially considering they dealing with tons of kids and crazy soccer fans. 5. Your feedback has been shared with our entire leadership team to ensure your concerns are addressed. Crowne Plaza Memphis Downtown, an IHG Hotel View Hotel 1,816 reviews 0.1 miles from Sheraton Memphis Downtown Hotel Free Wifi Pool Breakfast included 2022 Comfort Inn Memphis Downtown View Hotel 1,187 reviews 0.3 miles from Sheraton Memphis Downtown Hotel Free Wifi Pool Special offer Visit hotel website Top Rated 2022 Big Cypress Lodge View Hotel Which popular attractions are close to Sheraton Memphis Downtown Hotel? We are pleased that our dedication to cleanliness was a highlight of your stay, and we will share your compliments with our housekeeping team. After reading a mixed bag of the reviews I picked up the phone and called the hotel. Which room amenities are available at Sheraton Memphis Downtown Hotel? Then we wanted a piece of candy and the front desk staff let us have it on them. I was not reminded that I had to opt into, rather than out of, housekeeping services so when my room wasn't refreshed the. Yes, guests have access to an indoor pool and a fitness centre during their stay. Everyone is so friendly, and the accommodations are always very clean and comfortable. Secondly, the food at the tavern is way overpriced for what you get. The rooms are dated but in pretty good shape, the beds are extremely comfortable!That unfortunately is where the good ends.From the bartender who intentionally ignores people and refuses to be more than 6 inches from the cash register, to the cold $16 burger my advise is to stay here, but leave the hotel for all other purposes. no vending available anywhere. Enjoy outstanding service in the warm, welcoming atmosphere of Sheraton Memphis Downtown Hotel. They obviously just do not care about the guest. The carpet needing pulling. We pride ourselves on providing a memorable experience for all of our guests and are pleased to hear that we exceeded your expectations. The front desk staff are rude and unaccommodating. Sheraton Memphis Downtown Memphis, Tennessee Virgin rating 1 of 5 The hotel Save a hotel or destination to your Wishlist and share with friends. The hotel is starting to get run down. Trolly stops outside to see the town. We're glad our friendly staff and tasty breakfast impressed you. The second night we were there we woke up to the STRONGEST smell of marijuana in our hotel floor, so strong it seeped into our room and was making me nauseous. Claim your listing for free to respond to reviews, update your profile and much more. The beds were not that great. It's great to know that our comfortable rooms added to your experience. The hotel room is very comfortable and spacious. Safe travels, and we hope to see you again! . Claim your listing for free to respond to reviews, update your profile and much more. Nearby attractions include Fire Museum of Memphis (0.4 km), Mud Island River Park (0.3 km), and Mississippi River Museum at Mud Island (0.4 km). SHERATON MEMPHIS DOWNTOWN HOTEL. Respectfully,John W, This is the version of our website addressed to speakers of English in the United States. The gumbo is always seasoned to perfection. The public lobby restrooms were filthy and out of 'supplies' (this was mid-morning) I reported they were in need of service. We're glad you found our excellent facility perfect for your work purpose and that you enjoyed our clean and spacious accommodations, exceptional amenities, and professional setting. Yes, dry cleaning and laundry service are offered to guests. Sheraton Memphis Downtown Hotel is located 1.5 km from Beale Street and offers 24-hour security service, shopping service and housekeeping. After the 5th try I finally found a working one. Get a great nights sleep in a plush Sheraton Sweet Sleeper Bed. Conveniently located restaurants include Alcenia's Desserts & Preserves, Westy's, and Qahwa Coffee Bar. We had to move rms bc the 1st one wasnt cleaned properly. We were part pf a group with Viking Cruises. Crowne Plaza Memphis Downtown, an IHG Hotel: Tired hotel and needs a lift - See 1,817 traveler reviews, 435 candid photos, and great deals for Crowne Plaza Memphis Downtown, an IHG Hotel at Tripadvisor. We pride ourselves on providing a memorable experience for all of our guests and I am so sorry to hear that we failed you. Apparently this is a common problem as the church charges $18 to park. We truly appreciate your feedback and look forward to another opportunity to better your experience should your travels bring you back our way.Respectfully,John W. We were staying there for a cheer competition at the convention center. Place is bigger than you think it is. Hotel was clean and the staff friendly. Ill take the parking inconvenience and stay at a NICE hotel! The only problems include a problem with the key cards being corrupted when placed near a cell phone. They could use. See 1,789 traveller reviews, 744 candid photos, and great deals for Sheraton Memphis Downtown Hotel, ranked #42 of 154 hotels in Memphis and rated 3.5 of 5 at Tripadvisor. Overview Gallery Rooms Dining Experiences Events. We appreciate your heartfelt recommendation and look forward to seeing you again soon at Sheraton Memphis Downtown! There are no towel racks in the bathroom, they just pile the towels in the corner of the bath on the vanity.The Ice machine did not work on our floor, or the one below or on floor 7 or floor 11. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Dear Jason S,Thank you for taking the time to share your feedback. See More Rooms & Suites 01 / 07 BEALE STREET SUPER PORCH Book Sheraton Memphis Downtown Hotel, Memphis on Tripadvisor: See 1,863 traveler reviews, 753 candid photos, and great deals for Sheraton Memphis Downtown Hotel, ranked #39 of 154 hotels in Memphis and rated 3.5 of 5 at Tripadvisor. See you soon.More, Dear Dadicator2121,Thank you so much for the awesome 5 star review! We had to wait hours for our room and when it was assigned it was not only the wrong configuration (2-queens, not a king as reserved), but it was uncleaned from the previous guests. This hotel is convenient to downtown and the trolley system. Is Sheraton Memphis Downtown Hotel located near the city centre? Enjoy outstanding service in the warm, welcoming atmosphere of Sheraton Memphis Downtown Hotel. Cookie at the bar is nice. Frankly,I wish I could get my money back. LCD televisions come with premium cable channels and pay movies. We appreciate you highlighting our desirable location in downtown Memphis, near Graceland and within walking distance of Beale Street. And 2 different people we know that stayed there got their vehicles broken into and windows broken while parked at the free parking aka $26/day parking. At Sheraton Memphis Downtown Hotel, you'll be within a 10-minute drive of FedEx Forum and Beale Street. This river city on the rise is currently adding 2,000 new hotel rooms in its Downtown Core, supplementing 4,000 existing hotel rooms downtown. The food is WAY overpriced ($16 for a Caesar salad). Id come back. Your comments are important to us as we continually work to improve our facility. Memphis Sheraton -construction but responsive. Charles Vergos' Rendezvous, Memphis: su Tripadvisor trovi 5.198 recensioni imparziali su Charles Vergos' Rendezvous, con punteggio 4 su 5 e al n.43 su 1.271 ristoranti a Memphis. Map & Location. Flexible booking options on most hotels. Ashley W, Guest Services / Front Office at Sheraton Memphis Downtown Hotel, responded to this review. He never "got it" nor reached out management to understand. Are pets allowed at Sheraton Memphis Downtown Hotel? We pride ourselves on providing all of our guests with a memorable experience and I am so sorry to hear that we failed you. Ask KaitYoung about Sheraton Memphis Downtown Hotel, Ask Kris H about Sheraton Memphis Downtown Hotel, Ask 13Heart about Sheraton Memphis Downtown Hotel, Ask Jason S about Sheraton Memphis Downtown Hotel, Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel, We compared the lowest prices from 13 websites, Hotel Napoleon, Ascend Hotel Collection Member, We compared the lowest prices from 9 websites, La Quinta Inn & Suites by Wyndham Memphis Downtown, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites, La Quinta Inn & Suites by Wyndham Memphis Wolfchase, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel. I have stayed here many times and will continue to come back when I return. At 7am there was banging on the wall and the room next door was getting construction done. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Graceland is 15 km away. Not crowded at all. Welcome to Moxy Memphis Downtown Downtown Bar & Hotel has Style and Defies Norms For today's globetrotter that wants to experience southern hospitality in style. Claim your listing for free to respond to reviews, update your profile and much more. One of the switch plate covers for the electrical was laying on the floor. We'll be sure to keep your comments in mind for the future, and we hope you'll consider joining us again soon. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the citys music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Thanks for visiting Sheraton Memphis Downtown. Valet parking was very convenient and professional. Super disappointed. The hotel restaurant has a limited menu. Please see our partners for more details.