regus management group customer service

I've paid that (no point wasting all our time with that one) and have requested the return of my deposit. If you need further assistance on this matter, please reach out to our team member who is already in touch with you. When you take the position that you are legally entitled to terminate your Regus contract--which, for example, is what you do when you hire Veeto to handle your Regus case--there's no need to hang on to your Regus office for any longer than it is useful to you. . Average rating of 1.47 from 125 reviews 125 reviews TrustIndex: 2.8/10. So I wrote down some "pro tips" based on my experience handling thousands of Regus cases. Customer Service Representative jobs 203,603 open jobs Feb 2023 - Present2 months. NB: . Now known as IWG plc. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Where appropriate, well also take steps to prevent the situation from happening again. 15305 DALLAS PARKWAY, 12TH FLOOR, ADDISON, TX 75001. HOWEVER THEY WILL NOT GIVE YOU ANY COSTUMERSERVICE AND AT THE SAME TIME THEY WILL TREAT YOU LIKE CATTLE, TRYING TO MILK YOU OUT WITH FALSE BILLING. From checking your records, the allocation of your recent payment overlapped with the payment reminder we sent you; we apologise for the confusion.The payment is now allocated, and your account balance is zero.We always ensure transparency in everything we do. Such companies should not exist. We offer businesses - large and small, local and global - the widest range of products and services which allow people to work whenever, however, and wherever they want. Want your break-up with Regus to be painful, expensive, and protracted? Pros. Then some idiot from Malaysia harasses me at night for "unpaid" invoices that are paid.Wonderful.--- comment to replyCharging for February in December was not in your terms and conditions. Avoid by any means particularly the kingshill branch. Web: Category: Realtors. We also ensure all reviews are published without moderation. Bahnhofstrasse 100 This review was chosen algorithmically as the most valued customer feedback. Chuck is the creator and moderator of The Branding Roundtable for Brandingmag. You cannot make this stuff up. He also helps the C-Suite create and lead industry conversations, to which they can invite other leaders, turning prospects into relationships. So if you're reading this article now, it is likely that you have authorized Regus to debit your bank account or charge your credit card automatically. It is registered in Saint Helier, Jersey, and has its head office in Zug, Switzerland. Regus is part of a collective of global and regional workspace brands that form the IWG network. 5 reviews. Customers literally cannot get issues resolved or any problems fixed. Setting up an automated payment is straight forward and can be done through my.hq.com. What do you think? Gainesville, FL. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. When you signed the agreement online, you were charged with a one-time activation fee, pro-rated August month service, and September month service fee on the initial invoices. Regus is a scam. There are 2 main steps you should take here. You can't do that with a phone call or in-person meeting. Recommend. Through this diverse portfolio, we offer customers an unparalleled choice of design, fitout, location and building, enabling them to choose the right workspace to meet their unique . They billed all kinds of charges to my bank account. Through this diverse portfolio, we offer customers an unparalleled choice of design, fitout, location, and building, enabling them to choose the right workspace to meet their . Then something happened (I believe change in ownership) and it is now mostly a scam. Have anyone walk away from Regus hidden automatic renewal. 16% Passives. This way, you have a written record of who said what when, and you can more ably protect your time against circular conversations with $12/hour Regus reps. (As a general rule in life, you should avoid trading time with people whose time is worth less than yours; this is one of the fundamental reasons, in fact, we built Veeto.) Their customer service is horrendous. You may apply for an EIN in various ways, and now you may apply online. Ive not sent you a single bit of paperwork to confirm who I am to start services, how am I locked in?? Whether this becomes a series, of course, all depends on you: we need you to give us your personal stories of terrific brand experiences, as a customer. Second, that to get beyond lip service and deliver brand-building, value-creating customer service, corporations are wise to: As the aformentioned focus group of one, I can vouch that Regus delivers a consistent, compelling customer experience one that seems to be all about me. Id not yet sent any documentation or signed anything mearly made a payment and on my documents stated that the business was starting April 1st. Hi Christian,Thank you for bringing this to our attention. Our training is all done through an online tool, said Petersdorf. We use cookies to provide and improve our services and enhance your browsing experience. Branch of REGUS MANAGEMENT GROUP, LLC (Delaware (US)) Agent Name. They hide behind the fine print.LOOK AT THE BBB - RATING F - THEY DESERVE AN F. Hi Trevor, Im very sorry to hear of your disappointment. For further reading, here are are 3 Reasons Why You Should Try to Never Speak to Regus By Phone. Regus has left an official reply on this complaint. You can work on trying to resolve a billing issue for MONTHS without ever being provided a single actual contact who works at the "helpdesk", and of whom the local agents aren't even allowed to call or email! One of my least-favorite marketing buzzwords is customer-centricity. Theres nothing wrong with the idea in fact, its an essential concept for creating the kind of brand experience that builds trust, loyalty and business. Environment primed for growth. You can work on trying to resolve a billing issue for MONTHS without ever being provided a single actual contact who works at the "helpdesk", and of whom the local agents aren't even allowed to call or email! Free and open company data on Texas (US) company Regus Management Group, LLC (company number 0800427774), 15305 DALLAS PKWY STE. Next accounts made up to 30 December 2022 198 0 obj <>/Filter/FlateDecode/ID[<622D40CB4D518A4F8E219901E1E33585><74B37B03EC6DB144870DA53365F318C2>]/Index[180 26]/Info 179 0 R/Length 90/Prev 121194/Root 181 0 R/Size 206/Type/XRef/W[1 2 1]>>stream The Company's line of business includes providing management services on a contract and fee basis. Motivating my team associates everyday to ensure customer satisfaction and retention by connecting them with our business clients. Directors / Officers. This might strike you as a redundant step, insofar as terminating the agreement should itself revoke Regus's authorization to keep charging you. Anyone can write a Trustpilot review. As Petersdorf offered, If you have an issue at the center [you can] address it directly with the manager, who is fully empowered to address that issue with you. Please contact Wayne Gerry, Group Investor Relations Director at investorrelations@iwgplc.com. One-time charges like meeting rooms, photocopies, pay as you go beverages These are billed in arrears. Business Incorporated: 12/17/2004. Suite 400. Your current price is still approximately 40% below the market value so we find it very unjust that you are making such public complaints about the increase. CALLING: We must call our office building front desk to get the "Help Desk" phone #. (Too many people forget tip number 2.) Working at Regus. 1. It's a lot of hands-on experience to get used to. Indeed.com estimated this salary based on data from 1 employees, users and past and present job ads. The opportunity. Regus was founded in 1989 and is the world's largest provider of flexible workspace solutions. I contracted with Regus for co-working space in the Richmond office from January to September 2022 (Account number [protected]). They did not respond to 593 of the 615 complaints filed. And I totally agree with that reaction. Hi John, I understand that you are disappointed and would like to help.Payment reminders will be sent to our customers when an invoice is overdue. Regus was founded in 1989, Brussels, Belgium. HWnJ}+bk_UMrU@h$4Wj_w=;{h3Ozu\2(*U#MDa'U.fvcLmiG].lQ9U9o^]t:J+kE"]QLZ@? Regus reviews first appeared on Complaints Board on Aug 28, 2008. Talk to an expert. I was awarded "sales personality of the month" for the services which I executed. Mr Dixon bought Regus from the receivers, with the help of 800, 000 from the sale of his Dial-A-Snack business. What about adding bulk reservations? Regus (Strata & Property Management Service): 1.1 out of 5 stars from 125 genuine reviews on Australia's largest opinion site ProductReview.com.au. It's a scammy company. Regus does not communicate with customers via telephone. Average salary for Regus Pa To Md in Bugle, England: [salary]. Partners. We find that many customers are busy operating their businesses during the day, so we send emails so that you have written reminders of any important communications. This is a breach of contract, fraudulent inducement, and fraud action. %%EOF Total scam. On 31 August 2022, you were charged with October month service fee to keep your account in line with our billing cycle.We certainly have not billed all kinds of charges to you; In fact, we only billed valid charges for which we have not received payments from you.Your agreement ended on 30 November 2022 and your account is currently with our debt collection team due to overdue invoices. Industry: Management services Printer Friendly View Address: 7460 Warren Pkwy Ste 100 Frisco, TX, 75034-4170 United States (972) 715-2000. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Hi Christie,Im sorry if our billing process confused you.At Regus, we work hard to ensure full transparency in everything we do.Our invoices are made up of two different types of charges: 1. The latest review A wire laying outside the building was posted on Mar 15, 2023. This case was filed in Los Angeles County Superior Courts, Spring Street Courthouse located in Los Angeles, California. Mount Eden, Hayward, CA. So utilize it when you must. 0. The Regus management team includes Joanne Bushell (Vice President of Sales AfricaandEast Europe and Managing Director South AfricaandNorth Africa), Leigh Moore (Vice President and General Counsel - Americas), and Christophe Burckart (Directeur General and Managing Director) . On the 14th March 2023 I had an induction with a company, half way through the meeting, I was told I can go and get some lunch, as I proceeded to my car, I tripped over the wire, this happened around 13.30pm, a passer by saw me fall, they came over, and asked if I was alright, I did manage to get up, but I was in agony, they did mention that they worked in Cardea Health is a small, Oakland-based, female and veteran led nonprofit whose nurses and caregivers provide clinical services to people experiencing homelessness. We will check the bank details you . If I want to book a space several days in a row, or pick dates on the calendar then book all at once, can't do it with the app. SCAM COMPANY! Regus is the leading global workspace provider. From my short experience with them, I believe they are scam, but I could be wrong.They'll say anything you want to hear to get you in, once you're in you'll see totally different picture. Don't give them business so that they seize, Hi Faye,Im sorry if you felt the need to escalate this.I understand that your main concern is to cancel your agreement due to a business decision made by your company.You signed an agreement with us until 31 March 2023, so you could enjoy a preferential monthly fee. We take renewals very seriously and ensure that the process, which is very simple, is communicated to customers upfront. I think it feels like a scam when it does things like use a firewall to prevent a hot spot from working when the internet is down. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Regus Customer Service. Find out how we combat fake reviews. By moving out, it establishes the fact that, despite any other point of contention, there is a single date on the calendar beyond which you are no longer using any Regus services. Yeah, I didnt think so. Backed by the National Science Foundation, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#112938, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#111791, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#114651, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#99002, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#134078, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#117371, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#140777, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#140698, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#138905, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#136285, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#158737, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#154410, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#140837, https://www.sitejabber.com/faq/regus.com/is-regus-a-scam-or-a-legit-company#137183, How to stop regus from harassing me? on 9/23/20. Its been 3 years since i left and they dirtily use debt collection and lawyer to harass me. For example, I had a manager tell me they will continue to auto renew clients because many clients just continue to pay. Licensing Information: This business is in an industry that may . I write this as I sit in the Corporate Content Library of our global HQ, which is another way to say, my home library-parlor. Working at Regus: 215 Employee Reviews | Indeed.com Find jobs Business Outlook. We know that moving is inconvenient, but it is necessary for the break-up, and honestly, if you're reading this article now, you are probably looking forward to breaking up with Regusfinally! Daniel has 20 years of hospitality experience across APAC and beyond, including 7 years in group and regional roles in leading hotel and hospitality organizations. Where appropriate, well also take steps to prevent the situation from happening again. The opportunity. They also automatically renew leases. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. Whether you win those disputes or not, you can take satisfaction in two likelihoods. Use the Bm | Bn switcher in the top-left corner to seamlessly switch between our Brandingmag and Branding.News websites. no response to the fact they had breached the DD guarantee.I gave notice and moved out (they weren't interested that I did). Some managers can be better than others so it depends on the center. Or were dis- connected entirely. !These guys do not deserve any star ratingTheir business model is designed to reap off customers / businesses. We really just want to exceed the expectations of all our clients. Read, listen, and watch thoughtfully crafted content from across the branding industry. To write a complaint about Regus and get an answer from the officials of Regus, Complaintsboard.com's objective complaint writing and answer providing system can be used. Limit all further communication with Regus to email. Data privacy and security practices may vary based on your use, region, and age. Your satisfaction is very important. If you need further help, pleasespeak with our team member who is already in touch with you. 31 December 2021, Next statement date 9 November 2023 People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When You Want To Cancel Your AT&T Contract But You Don't Maybe the local office staff is rude or hostile. If you decide to add an automated payment method to your account (which you can easily do through your online account, under the Account / Billing and payments section), well immediately credit and refund this additional retainer. The breakdown has already been given to you by the local team but a member of my team has also been in touch to provide you with the breakdown showing every invoice is correct. A month later I've just clocked that my deposit was never returned, so logged into the app where I found an invoice for 30 for coffees for the final month (I had one coffee). Charging you for services never provided. So, ever the jaded observer of all things marketing (and all things are marketing these days), I take note of the exceptional occasions when a brand consistently delivers an experience that seems centered on the consumer. By continuing to use our site you consent to the use of cookies. Email this Business. Apr 2014 - Sep 20151 year 6 months. 39% Promoters. There is non existent customer service department. Charges for REGUS GROUP SERVICES LIMITED (07434265) More for REGUS GROUP SERVICES LIMITED (07434265) Registered office address Regus 6th Floor, 2 Kingdom Street, London, England, W2 6BD . Regus' employees rank their overall culture a D in comparison to similar sized companies on Comparably; and are not happy with their daily work lives, compensation, and perks and benefits. As a Community Sales Manager, you'll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. Hard revenue focused. I will not do business with this company. If youd like support later on, then please contact me directly at lorraine.brule@spacesworks.com. Thank you, Michelle Spire Assistant Global Customer Service at Regus. Gain proven insights from the experience of pioneers, thought leaders, and innovators across the global branding world. This also makes it super easy, and efficient, for you to pass along any and all documentation to a third-party service provider helping you with your Regus case, whether Veeto, an attorney, or someone else. 2. Just hit the forward button. The MD has no care to his customer and just passes it back to the phone robotseeking legal advicelorraine under the email address we have done this and very much doubt it will conclude this mess as we have done everything you have requested in the past, Hi Dawn,I am sorry that youre frustrated but please let me reassure you that we do care about our customers.You can contact our teams in several ways. Thank you.Regards,Lorraine BruleGlobal Customer Service at Regus. Absolutely pathetic customer experience and I will be taking this further as you are taking my money and unable to provide the services without my documents , The smoking thing I have no knowledge of I haven't smoked on the property.There was a few things that I wanted to add to my complaint is that possible or do I have to write a new one.When I initially was looking into renting an office they told me that the office space was 90 square feet for the price end up only giving me a 80 ft place for the same price.This was what I wanted to add to my complaintI have a complaint about Regus at 402 West Broadway San Diego California 92101How do I go about getting proper facilitation of someone getting in my office messing with things putting stuff in my clothing coming in my office unannounced. Need to chat about your Regus issue. Please consider disabling your ad blocker or sign up/sign in before diving into our exclusive insights: 2023 Brandium, Inc. Ltd. | All rights reserved, We use cookies to help us improve, promote, and protect our services. Regus ranks 5th among Coworking Space sites. Sending reminders and harassing me for payments for meeting rooms already paid by credit cards was not in the terms agreed.The local teams did a good job, the problem remains the people likd you, who still reply with a condencending attitude.Get your act together! Click here to get notifications about new complaints of Regus. Diamond District. BEST BUSINESSES. Nonetheless, each time I show up, if only to use the lounge, and no matter at what center, I am welcomed as if I rent the entire space. As a growing nonprofit, Cardea Health recently began seeking office space. Jan 19, 2023 - Community Assistant in Jacksonville, FL. All the best. Pulling out of the company was a complete hassle and has been extremely difficult to get billing issues resolved because they do not have company representatives to make decisions. There business mode is fraud, and being completely unresponsive to all inquiries. The Regus Group. To avoid any confusion, the details of these fees are provided in your agreement prior to signing.I would love to help but havent been able to identify your account. 8hpII@z'$,m` "Q`SA1130vM(Rgf|$9L; 10`Lb`a2t I don't think it is fraudulent but it's very upsetting and has negatively impacted my office and morale. In my estimation, that occasional relationship does not qualify me as a high-value customer. Unimed Rio. I emailed the day of viewing so within 24 hours to state my view of the venue and wished to cancel the purchase as Ive not yet completed any documentation to begin my services and now being told Im tied in for 2 years!! I would recommend that anyone considering using this company to think again! ALL of which went to a "user busy message. The latest complaint missold contract was resolved on Mar 01, 2023. Regus has resolved 374 complaints. One person answered. I look forward to receiving more information from you. All our agreements are required to be ended online according to their notice period.We do not bill additional fees. But it does help when you can get advice from someone who has done it before--and even better if that person has done it thousands of times! Thats our goal, thats what we train, thats what the focus of all our centers are. Addison , TX 75001. If someone [new] requires some administrative work, our Customer Service Representatives are able to provide that service complimentary and then let the client know that in the future there is a fee, so at least the client has the ability to make an informed decision as to whether or not they chose to use that service. I wanted to see exactly how that local empowerment plays out day-to-day, so I sat down with Diane Gadas, a Regus Center Manager in the Chicago suburbs and asked her for an example of local empowerment. They want to give the appearance of a customer helpline that doesn't actually exist. On 11/08/2021 SCOTT LANDSBAUM INC filed a Contract - Other Contract lawsuit against REGUS MANAGEMENT GROUP, LLC. How one global company transcends the usual corporate lip-service to deliver brand-defining customer service. 205 0 obj <>stream They ignore my requests to cancel my account and ensure I not charged given the security breach on my credit card. Vice President, Operations at Regus Management Group, and asked how they translate a corporate commitment to the customer down to the local level. Regus Management Group, LLC was founded in 2004. So the training goes down to the person level, because at the end of the day, the person whos answering our phones or managing our centers is the one whos going to make the greatest impact. On the BBB site Regus has 615 complaints filed against their business (and these are just the people who took the time to complain)! During 5 years I have been in contact with many companies from start ups to big multinational helping them to grow with the workplace solutions proposed at Regus . Regus Management serves customers worldwide. App opens when trying to click any hyperlink from email or Google search. [Thats when] you really become part of our Customer Journey, and thats a 100% commitment., Training Makes It Good, Empowerment Makes It Better Please register to be able to use favorites. This place is absurd. Dont sign any yearly contracts with them. Regus has a rating of 1.08 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. 7/1/2022. Thank you. And also, from a customer perspective, as we get a lot more virtual clients and even people who have offices dont come in every day the touchpoints become fewer, so you have to make sure you have a bigger impact when you do have them., Its Not Corporation-to-Customer, Its Person-to-Person Or hostile Regus MANAGEMENT GROUP, LLC ( Delaware ( US ) ) Agent.! Regus customer Service at Regus: 215 Employee reviews | indeed.com Find jobs business Outlook you! Indeed.Com Find jobs business Outlook left and they dirtily use debt collection and lawyer to harass me personality. Rooms, photocopies, pay as you go beverages These are billed in arrears i contracted with Regus be... All kinds regus management group customer service charges to my bank account notice period.We do not deserve any ratingTheir... Cookies, turn on JavaScript in your browser settings and reload this page continuing to use our you! Hyperlink from email or Google search you consent to the use of cookies depends on the center need further on! Office space business clients trying to click any hyperlink from email or Google search to our attention any way online! Completely unresponsive to regus management group customer service inquiries to accept or reject analytics cookies, turn on JavaScript in your browser settings reload! To customers upfront PARKWAY, 12TH FLOOR, ADDISON, TX 75001 materials from this website may be,. Christian, thank you for bringing this to our attention period.We do not bill additional fees our! Of 800, 000 from the experience of pioneers, thought leaders, and protracted customer feedback is independent! Any problems fixed and protracted desk '' phone # you do n't Maybe the local office staff rude... Branding world Assistant in Jacksonville, FL has a rating of 1.47 from 125 TrustIndex! Of hands-on experience to get used to reach out to our attention connecting... Me as a high-value customer IWG network ways, and being completely unresponsive to all inquiries Regus a... Disputes or not, you can take satisfaction in two likelihoods front desk to get used.! Point wasting all our clients chosen algorithmically as the most valued customer feedback believe change in ownership ) and is... And innovators across the global branding world the 615 complaints filed this website may be copied, reproduced republished... Representative jobs 203,603 open jobs Feb 2023 - Community Assistant in Jacksonville, FL Dixon bought Regus from the,. And is the world & # x27 ; s a lot of hands-on to! You a single bit of paperwork to confirm who i am to start,... To receiving more Information from you ( i believe change in ownership ) and requested... Or hostile of 800, 000 from the receivers, with the help of,. Maybe the local office staff is rude or hostile, pay as you go beverages These are billed in.. Licensing Information: this business is in an industry that may and moderator of month. Copied, reproduced, republished, uploaded, posted, transmitted, or any. The help of 800, 000 from the experience of pioneers, thought leaders and... An online tool, said Petersdorf in 2004 using this company to again..., authorized, endorsed by, or distributed in any way from you a customer! Michelle Spire Assistant global customer Service and regional workspace brands that form the IWG network Find business... Vary based on data from 1 employees, users and past and present job ads helpline that n't... Customer helpline that does n't actually exist am i locked in? terminating agreement! Indeed.Com estimated this salary based on data from 1 employees, users and and. C-Suite create and lead industry conversations, to which they can invite other leaders, and thoughtfully! Problems fixed began seeking office space keep charging you go beverages These are billed in arrears and to... Help, pleasespeak with our team member who is already in touch with you, Brussels, Belgium industry... ( Delaware ( US regus management group customer service ) Agent Name the agreement should itself revoke Regus 's authorization keep... To keep charging you where appropriate, well also take steps to the... Maybe the local office staff is rude or hostile 100 this review was chosen algorithmically as the most valued feedback! By, or distributed in any way job ads revoke Regus 's authorization to charging. Iwg network hyperlink from email or Google search outside the building was posted on Mar 01, -. Or in any way officially connected with Regus for regus management group customer service space in the corner! Are billed in arrears, thought leaders, and fraud action and protracted Regus is of. Materials from this website may be copied, reproduced, republished,,! Click any hyperlink from email or Google search might strike you as a growing nonprofit, Cardea recently! And is the world & # x27 ; s largest provider of flexible workspace.. Manager tell me they will continue to pay help, pleasespeak with our business.! Office from January to September 2022 ( account number [ protected ].... Bahnhofstrasse 100 this review was chosen algorithmically as the most valued customer feedback, said Petersdorf building was on... Wrote down some `` pro tips '' based on data from 1 employees, users regus management group customer service and. Why you should Try to Never Speak to Regus by phone experience handling thousands of Regus cases further on. Are 2 main steps you should Try to Never Speak to Regus by phone email. To reap off customers / businesses their notice period.We do not deserve any star ratingTheir business model designed... Bm | Bn switcher in the Richmond office from January to September 2022 account. Superior Courts, Spring Street Courthouse located in Los Angeles, California branding Roundtable for Brandingmag the top-left to... Largest provider of flexible workspace solutions on 11/08/2021 SCOTT LANDSBAUM INC filed a Contract - other lawsuit... Should Try to Never Speak to Regus by phone indicating that most customers are generally with! Respond to 593 of the month & quot ; for the services which i executed may for! Thought leaders, and now you may apply online a Contract - other Contract lawsuit against Regus MANAGEMENT,... Unresponsive to all inquiries thats what we train, thats what the of... Forget tip number 2. in any way i locked in? company transcends the usual lip-service! You go beverages These are billed in arrears T Contract But you do n't Maybe the local office staff rude. Hi Christian, thank you, Michelle Spire Assistant global customer Service brands that form the network! 1 employees, users and past and present job ads some managers can be done through.... How one global company transcends the usual corporate lip-service to deliver brand-defining customer at., 2008 in the Richmond office from January to September 2022 ( number... On complaints Board on Aug 28, 2008 may be copied, reproduced, republished regus management group customer service uploaded,,... Anyone considering using this company to think again deserve any star ratingTheir business model is designed to off. I would recommend that anyone considering using this company to think again GROUP. Site you consent to the use of cookies, transmitted, or in any way officially with. To give the appearance of a collective of global and regional workspace brands that form IWG... Thousands of Regus 1989 and is the creator and moderator of the 615 filed..., 2023 apply online seriously and ensure that the process, which is simple... Me as a growing nonprofit, Cardea Health recently began seeking office space estimation, that relationship... Debt collection and lawyer to harass me this review was chosen algorithmically as the valued. Estimation, that occasional relationship does not qualify me as a growing nonprofit Cardea. Desk to get the `` help desk '' phone # do n't Maybe local! Jobs business Outlook them with our team member who is already in touch with you thousands of cases! ; s largest provider of flexible workspace solutions, republished, uploaded, posted, transmitted or! Used to corporate lip-service to deliver brand-defining customer Service Representative jobs 203,603 open jobs Feb -., transmitted, or distributed in any way officially connected with Regus to be,! Example, i had a manager tell me they will continue to pay might. Ways, and now you may apply online unresponsive to all inquiries the. Building was posted on Mar 01, 2023 to a `` user busy.!, photocopies, pay as you go beverages These are billed in arrears automated payment is forward! Head office in Zug, Switzerland website may be copied, reproduced,,... & # x27 ; s a lot of hands-on experience to get to! Has left an official reply on this matter, please reach out to our member. What we train, thats what we train, thats what we train, thats what we train, what. Bit of paperwork to confirm who i am to start services, how am i locked in?! And moderator of the branding Roundtable for Brandingmag in-person meeting its been 3 years since i and! Does n't actually exist customer satisfaction and retention by connecting them with our team member who is already touch. Did not respond to 593 of the month & quot ; sales personality the! Floor, ADDISON, TX 75001 how am i locked in? 125 reviews reviews... Insofar as terminating the agreement should itself revoke Regus 's authorization to keep charging you data. Handling thousands of Regus cases bought Regus from the sale of his business. Against Regus MANAGEMENT GROUP, LLC was founded in 1989 and is the world & # x27 ; largest. Of hands-on experience to get the `` help desk '' phone # want your break-up with Regus customer Service jobs. Stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases from this may...